Blackbaud NetCommunity

Online Fundraising and Marketing For Not for Profits

Blackbaud NetCommunity is the most powerful, integrated online marketing and fundraising suite available to not for profits.

Designed to share data with Blackbaud’s fundraising and CRM solutions, Blackbaud NetCommunity provides complete visibility into and control of your multichannel marketing efforts.

With it, you can leverage data from offline campaigns and activities to drive greater success in online initiatives.

Meeting your Online Fundraising & Email Marketing Needs

Integrated with Raiser’s Edge, Blackbaud NetCommunity is a powerful, integrated online marketing and fundraising suite. Providing you a robust list of features and functionality for your online fundraising and email marketing needs.

Interactive Website Management

Keep your supporters coming back for more with a website that’s interactive and up to date.

Integration with Raiser's Edge

Seamlessly share online transactions with Raiser’s Edge. No third party vendors, no separate databases.

Smart Email Marketing

Personalising your marketing communications, will increase the likelihood that your message will drive the results you want.

Advanced Online Giving

Provide individualised donor forms based on a supporter’s profile and past history.

Personalised Online Alumni Community

Improve engagement with your alumni network by providing a personalised user experience which allows alumni to keep their details up to date.

Complete Membership Management

Your supporters can create and renew memberships online, manage personal profiles, select topics of interest, and more.

Packages

Blackbaud NetCommunity is packaged at three different levels to meet your specific needs
so that you can increase your online participation and overall engagement.

Spark
  • Templated Design
  • Email Tools
  • eCards
  • Donation Forms
  • Event Calendar
  • Alumni Directory
  • Integration with Raiser’s Edge
  • Mobile Optimisation
Starter
  • Support & Training
  • Email Tools
  • eCards
  • Donation Forms
  • Event Calendar
  • Alumni Directory
  • Integration with Raiser’s Edge
  • Mobile Optimisation
Pro
  • Support & Training
  • Complete Product Functionality
  • Full Content Management System (CMS)
  • Custom Design
  • Email Tools
  • eCards
  • Donation Forms
  • Custom Forms
  • Appeal Landing Pages
  • Surveys
  • Online Community
  • Event Calendar
  • Alumni Directory
  • Volunteer Registration
  • Membership Registration
  • Integration with The Raiser’s Edge
  • Mobile Optimisation
  • Multi-site Management

Receive a Call from our Team

Privacy Policy. We respect your privacy and will never sell or disclose your information to third parties. This information is being collected by Blackbaud for marketing purposes. If you’re having trouble with this form call +61 2 8918 1200 or email events@blackbaud.com.au.

Meeting your Online Fundraising & Email Marketing Needs

INTERACTIVE WEBSITE MANAGEMENT

Keep your supporters coming back for more with a website that’s interactive and up to date.

  • Build web pages based on templates to ensure consistent look-and-feel and navigation that makes it easy for your supporters to find information and stay current with what’s happening at your organisation.
  • Empower your supporters with the ability to communicate through your website using interactive features like document sharing, blogs, and message boards.
  • Provide supporters with self-service features, such as profile updates, online event registration, and online donations and sponsorships.

COMPLETE VIEW OF SUPPORTERS

Access a single view of your supporters so you can personalise every touch point.

  • Build stronger relationships with your constituents and keep them coming back to your website with personalised messages based on their interests and history with your organisation.
  • Enhance your not for profit marketing campaigns by segmenting your supporters to offer personalised communications — online and offline.
  • Communicate organisational effectiveness and meet your goals by achieving a holistic view of the health of your organisation using extensive reporting and analysis tools, drawing on information and statistics from your Raiser’s Edge database.

PERSONALISED DIRECT EMAIL CAMPAIGNS

Leverage each constituent’s information to create personalised communications.

  • Personalise every message and treat every supporter as an individual.
  • Use the eCommunications Center to manage all online communications, including design templates, targeted recipient lists, personalisation options, and the ability to send messages automatically or at any scheduled time.
  • Coordinate your online and offline messages so you communicate with your supporters in the way they want to be reached (mail, phone, email, web, etc.), when they are most likely to respond, and on issues and events that match their interests.
  • Measure the response rates of your emails and conduct sophisticated A/B testing to determine what messages and appeals work best to cause a particular segment to take action.

INTEGRATION WITH RAISER'S EDGE

Seamlessly share online transactions with Raiser’s Edge.

Building strong, long-lasting relationships with your constituents requires you to know as much about them as possible. When you approach and interact with supporters, it’s important to have all your information in one place and up to date.

Blackbaud NetCommunity provides a complete view of each constituent’s online and offline activity by sharing a database with Raiser’s Edge fundraising software. This gives you the edge in determining the best approach for taking your constituent relationships to the next level.

ADVANCED ONLINE GIVING OPTIONS

Provide individualised donor forms based on a supporter’s profile and past history.

  • Control the personalised message, layout, and giving levels on your donation forms based on an individual’s interests, giving potential, and past giving history.
  • Allow donors to conveniently choose the right giving level, designation, and payment type to support your organisation, including monthly-giving options.
  • Expand your network by giving supporters the tools to easily set up interactive “sponsor me” web pages and emails to mobilise family and friends.
  • Automate and personalise your acknowledgements and thank you letters.
  • Process credit cards securely and track all fundraising transactions online and offline from one database shared with Raiser’s Edge.
  • Access all comprehensive reporting and analysis tools within Raiser’s Edge to give you insight into your fundraising campaigns.

SOPHISTICATED WEB CONTENT MANAGEMENT

Ensure your content is fresh and well-branded with easy-to-use management tools.

  • Click through on any page, log in, and begin editing or updating content immediately.
  • Set up designated user levels for added security across all aspect of the website including content creating, approval privileges and supervisor rights.
  • Keep content creation flowing by informing content authors when content has been approved or requires editing.
  • Design user friendly URLs for use in social media, print media, or Team Fundraising and manage all friendly URLs from a central location.
  • Ensure photos and imagery is kept up to date with easy image management, including the ability to upload multiple images at once.

COMPLETE MEMBERSHIP MANAGEMENT

Your supporters can create and renew memberships online, manage personal profiles, select topics of interest, and more.

  • Allow constituents to purchase memberships and accept the membership transactions directly in Raiser’s Edge membership management software.
  • Provide secure logins for members to renew their memberships, update contact/preference information, search directories, and share documents such as meeting minutes, resumes, etc.