There comes a time in each of our lives where our perspective on life shifts. Where we start to see the world – and our place in it – differently.
For me, that moment was the birth of my daughter.
In an instant, everything changed.
I began to think about the kind of world my daughter was coming into, and how I could help make it a better place for her … and all of us.
Improving the world around me was something I was already working towards by giving to my favourite charities and volunteering where I could, but with the arrival of a new child, I was determined to do more.
That’s why, when an opportunity came up to work with Blackbaud Pacific, I quickly said yes. This was my chance to be at the forefront of social change, working alongside some of the most incredible organisations in the world.
Now, two years after joining Blackbaud Pacific, I’m pleased to say that initial passion for making the world a better place continues to get even stronger, driving me to help power more social good in Australia, New Zealand and Asia.
Keeping up with the rapid pace of change
As Director of Professional Services at Blackbaud Pacific, my goal is to help inspiring organisations like yours achieve the outcomes that matter most to you.
Together with my team, I want to provide a bridge between your mission and your technology, working alongside you to help leverage your investment and get the most of your systems.
After working as a technology specialist for over 27 years and overseeing the implementation of close to 90 IT systems during my career, I know from experience that the ever-changing world of IT can often be overwhelming and how important it is that you have access to support and advice you can rely on.
From the development of Electronic Data Interchange (EDI) in the 90’s that promised to remove paper from our lives forever, through to the fear-inducing hysteria of Y2K and the recent acceleration of artificial intelligence and bots, I’ve had a unique ‘insider’s view’ of a rapidly evolving world that continues to change at a breathtaking pace.
As technology develops and new regulations come into force such as GDPR in Europe, it’s so important for organisations to know their technology provider is working hard on their behalf to ensure they not only keep up with change, but stay ahead of the game.
Our goal as an organisation is to provide you with software, solutions and support to help you achieve your unique vision, all delivered by a world-leading team who know your sector intimately and are keeping a close eye on emerging trends and technology.
Whether you’re just getting started as a small not-for-profit looking to grow your donor base, or you’re an established organisation seeking to increase your level of service to donors by providing high touch engagement at the lowest possible cost, I’m committed to pursuing a lean mentality that ensures fast return on investment, low-risk implementations, and a clear articulation of the value of your system to deliver real outcomes.
My vision for your future
I know that every organisation has different goals and different definitions of success. So whether you’re focused on managing change, improving your communications, or perhaps something completely different, my team and me are here to provide a tailored solution to help you make the most of your investment.
We do that not only by empowering your organisation with the best possible technology solutions, but by making a commitment to provide you with the highest level support throughout your journey.
With that in mind, let me ask you – what are the most important outcomes for your organisation this year? Whatever they are, my team are here to help you achieve them.
The famous management consultant Peter Drucker once said that “The best way to predict the future is to create it”, and I personally believe that to be true.
That’s why I’m so excited by the unlimited possibilities we can achieve as we work together to make the world a better place for today … and the next generation.
About the Author
Paul has over 25 years of experience delivering successful technology based solutions addressing some of the biggest challenges facing organisations today. Paul focuses on project outcomes, helping his clients ensure that the benefits of their project investment are realised and guiding and coaching the professional services team to deliver exceptional service.