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Blackbaud Pacific Conference – Live Blog


Where did the day go? It’s gone far too quickly. We hope all our delegates have had a fun, informative and productive day, and are ready to do it all again tomorrow. eTapestry users, we’ll reconvene tomorrow for the user group. There was just too much to discuss in the 0ne hour.

What were your highlights today? Let us know in the comments below or on twitter #BBPCon. See you all tomorrow, same time and place.


We are just setting up for the eTapestry user group – our first ever. Come and say hi to other eTapestry users and share in the wisdom of thre group.


We just enjoyed a great presentation from Blackbaud Consultant Shannon Fleming, looking at reports in The Raiser’s Edge. A few important lessons to start with in reports:

  • Query is NOT a reporting tool
  • You’re only as good as the data you put into the database

When you have so much information in your database, reports are a great way to organize and make sense of your data. Who are your top donors? What are the relationships between your supporters?

Shannon suggested starting from the end of your reports – what information do you want to see? How do you want your report to look? What do you want to use the report for? Starting at the end will help you design your report, and of course save you time. More time-saving tips included making the most of the Standard Reports that come with The Raiser’s Edge and using the Dashboard for easy, quick and visual reporting.

We would love to hear what you’ve picked up from the sessions today. Pop on over to the eTapestry table to share your thoughts with me.


“Social media should be thought of in the same way we think of PR, rather than as a chanel for fundraising. This was a unique insight from the excellent morning session on social media”, Dr Ted Flack, St Vincent’s de Paul Queensland. Don’t miss out on Dr Flack’s presentation tomorrow talking about their very successful Vinnie’s CEO Sleepout. Dr Flack has almost 40 years experience in the nonprofit sector as a fundraiser, CEO, academic and more.


Delegates are coming out for lunch from the morning stream sessions.

We were able to pop in and listen to Dan Bernstein, Training Consultant at Blackbaud Pacific, share his tips for database management. Dan, as ever, had some nifty tricks to make data entry easier and quicker – just what we all want – and keep your data clean. Of course, Dan started with de-duping and he also shared some ideas on addressees and salutations as well as configuration. It was great to see lots of Dan’s previous trainees in the audience.


Right now conference delegates are hearing about social media; research; partnerships; or best practice gift processing. Hard to choose which one to attend!


After morning tea we’ll be breaking out into the four streams. If you have any questions during the conference, please find one of these friendly faces to help you out

Meet the Conference team – Andrew, Naomi and Claire


Morning tea time!  Thanks to Dockside for providing a delicious spread to get our hungry delegates through the day. It’s great to see so many people here this morning, bright and early.


Meet some of the Blackbaud team.

Meet the BBP Support Team – Jason, Viral and Kedar


There are four streams for this year’s conference. Which one will you be attending?

Stream One is Digital Fundraising, with presentations from online fundraising gurus at Bernados Australia, OnQ, Australian Direct Marketing  and more, as well as the team from Blackbaud. Digital Fundraisers, we’d love you to share your techy insights on the Live Blog.

Stream Two is Customer Stories & Best Practice. Today we’ll hear best practice insides from Camp Quality, Plan International, Medecins Sans Frontieres, Opportunity International Australia and a host of others in this afternoon’s panel. We’re excited about this rare opportunity to hear the tips and tricks from the industry’s best.

Stream Three is Products & Services. This is your chance to hear about some of the best products in fundraising from Blackbaud as well as best business practices to help your organisation grow. You’ll hear from Blackbaud Pacific Managing Director Kevin Sher and Principal Client Partner Stephen Mally.

Stream Four is Best Practice Use of The Raiser’s Edge. Delegates have the opportunity to get into the nitty-gritty of using The Raiser’s Edge with Blackbaud Pacific Consultants Alex Ho, Shannon Fleming and Dan Bernstein. You’ll also hear from The Raiser’s Edge superstar users at Child Cancer Foundation and RANZCO Eye Foundation, with their knowledge on managing your database.


We are hearing from Charles L. Longfield, Chief Scientist from Target Analytics, USA in this morning’s keynote address. Passion Matters, a great topic to kick-start the conference. Chuck talks to us about the importance of having passion for your cause to motivate donors.


We also want to welcome all of our 2011 Blackbaud Pacific Conference delegates, as well as our friends from NAB, Connecting Up and IP Payments. A big welcome to our colleagues from Everyday Hero. Be sure to check out their tables in the main function room throughout the conference.


Join the conversation on Twitter, hashtag #BBPCon


It’s time for the Conference to officially begin, with the Welcome by Blackbaud Pacific Managing Director, Kevin Sher.


Welcome to all our delegates and partners to the Blackbaud Pacific Conference 2011. We’ll be sharing snippets and highlights over today and tomorrow, as we hear from fundraising experts.

If you’re here at the conference, please come and visit the eTapestry table to share your thoughts on the Live Blog.

For those of you who were unable to make it this year, stay connected with our live blog and twitter coverage today and tomorrow.