Impact Stories

What Our Clients Say

What Can You Do With $10K?

Sylvanvale Foundation was the winner of last year’s bbcon 10K challenge. Hear from Jake Lyandon, Digital Marketing Specialist and Cathy Quinn, Sylvanvale’s Executive General Manager on the impact winning the challenge has left on their organisation and the people it supports.

Understanding Supporters' Passions and Interests


Nic Capp, Manager Foundation at The Royal Botanic Gardens Victoria outlines how Raiser’s Edge NXT has enabled staff to capture a 360 view of supporters no matter where they are – providing a better level of personal engagement.

My Raiser's Edge

How does an Advancement Services Manager use Raiser’s Edge?

We asked Michael Fenton at the UoW to share his story.

“I use Raiser’s Edge to manage and support the External Engagement activities of the University, and it’s 130,000 Supporters and Graduates.”

Breaking into the Digital Era


The Royal Adelaide Hospital (RAH) Research Fund overhauled their brand, launching a new image, logo and website to maximise their online fundraising capability. Using Blackbaud’s Online Express as their marketing tool into the new digital era.

Fundraising Success through Innovation

For over five years, Peter Mac’s fundraising arm, the Peter MacCallum Cancer Foundation, has made a name for itself as a fundraising innovator.

“What we’ve done well is our consistent application of the ‘moves management’ fundraising theory, which is a tool to aid the process of donor targeting and development.”

Revolutionising Funding & Outcomes

When things “just weren’t working” for Cystic Fibrosis Western Australia they found a solution that would help contribute to their social issue.

To match the government’s outcome measurement & manage their own caseloads they introduced Apricot into their organisation.

A Fundraising System that ‘Walks the Talk’

The Bloody Long Walk is a P2P event that now contributes 65% of the Australian Mitochondrial Foundation’s (AMDF’s) annual funds.

The key to their success was finding a fundraising system that integrates event logistics, supporter communications and payment processing.

A One-Stop-Shop for Fundraising

“Raiser’s Edge has changed how we integrate all the online donations and store all our supporters information in one area.”

beyondblue integrated Raiser’s Edge® & NetCommunity™ and tripled their fundraising and now manage 10 times the number of supporters in their database.

My eTapestry

Erin McCabe, the National Community Engagement Manager for Australian Cervical Cancer Foundation  on why her eTapestry journal keeps her connected and in control.

Mastering Events with eTapestry


Four Winds integrated their ticket sales information with CRM, eTapestry, to better understand their customers and enhance their Festival experience.

Personalising Direct Mail Appeals through SegmentOmatic

To create more personalised and effective appeals to their supporters, ActionAid implemented an advanced segmentation tool, SegmentOmatic. Increasing their mailing segments from 14 to 85 in a fraction of the time with a cost savings of thousands of dollars in their first appeal.

The Appeal for a Grand Piano: Building a Major Giving Program

Offering professional training to talented young people, New Zealand School of Dance (NZSD) started a new focus on their major giving fundraising and increased their donations by 60% in just two years.

The Power of Social Sharing


Look what happened when The Victor Chang Institute started using Blackbaud Online Express to build their digital marketing & donation pages.

Leveraging Benchmarking Results to Ensure Fundraising Success

“It’s been helpful to pinpoint some areas where we need to improve …. & refine our strategy year on year.”

Through the collaboration and information sharing from donorCentrics, Make-A-Wish Australia were able to benchmark alongside other local not for profits & further evolve their fundraising program.

Building Brighter Futures Through eTapestry

Fighting Chance started with the vision to enrich the lives of young adults with disability. By partnering with eTapestry™, they’ve seen a fundraising growth of 25% and been able to streamline processes for their growing organisation.

“We’ve definitely seen growth, but to be able to target people closely helps with success.”

Eliminating Manual Processes


To accommodate their growing organisation, Soi Dog implemented Blackbaud eTapestry in 2013. Since then donations have become streamline & grown 4 fold.