Impact Stories

What Our Clients Say

Islamic Relief and Raiser's Edge NXT™

Islamic Relief Australia logo
Read how Raiser’s Edge NXT has helped Islamic Relief Australia to further their mission by improving their donor management and customer service, as well as automating compliance and finance.

Victims of Crime Assistance League & Apricot


See how Apricot provided a tailored solution delivering operational efficiency anywhere & anytime for VOCAL, a NSW based charity organisation that provides emotional and practical support to victims of crime and their families.

Bolton Clarke and Raiser's Edge NXT™


In 2015, RSL Care and Royal District Nursing Service (RDNS) came together to become Bolton Clarke. Read on to see how Raiser’s Edge NXT changed up their fundraising game.

Garvan Research Foundation & Raiser's Edge NXT

garvan logo

We’d like to congratulate Garvan Research Foundation for signing up as our 100th Raiser’s Edge NXT ™ customer. Click the link below to see how and why they decided to make the NXT step.

Macleans College, Raiser's Edge NXT™ and OLX

Macleans College emblem

Macleans College, New Zealand, opened in 1980 with a roll of only 199 students. Read their story on how Blackbaud’s Raiser’s Edge NXT solution and Online Express (OLX) revolutionised their fundraising and Alumni Association.

Charles Darwin University and Raiser's Edge NXT™


Charles Darwin University has been a long-time user of Raiser’s Edge, until 2014 when Events and Raiser’s Edge Officer, Karen Glazbrook attended bbcon, Blackbaud’s premier fundraising conference, and saw the pre-release of Raiser’s Edge NXT.  From this point things changed very quickly and she knew immediately that she had to have it.

The Power of Social Sharing


Look what happened when The Victor Chang Institute started using Blackbaud Online Express to build their digital marketing & donation pages.

Understanding Supporters' Passions and Interests


Nic Capp, Manager Foundation at The Royal Botanic Gardens Victoria outlines how Raiser’s Edge NXT has enabled staff to capture a 360 view of supporters no matter where they are – providing a better level of personal engagement.

Mastering Events with eTapestry


Four Winds integrated their ticket sales information with CRM, eTapestry, to better understand their customers and enhance their Festival experience.

Personalising Direct Mail Appeals through SegmentOmatic

To create more personalised and effective appeals to their supporters, ActionAid implemented an advanced segmentation tool, SegmentOmatic. Increasing their mailing segments from 14 to 85 in a fraction of the time with a cost savings of thousands of dollars in their first appeal.

A Fundraising System that ‘Walks the Talk’

The Bloody Long Walk is a P2P event that now contributes 65% of the Australian Mitochondrial Foundation’s (AMDF’s) annual funds.

The key to their success was finding a fundraising system that integrates event logistics, supporter communications and payment processing.

Eliminating Manual Processes


To accommodate their growing organisation, Soi Dog implemented Blackbaud eTapestry in 2013. Since then donations have become streamline & grown 4 fold.

My Raiser's Edge

How does an Advancement Services Manager use Raiser’s Edge?

We asked Michael Fenton at the UoW to share his story.

“I use Raiser’s Edge to manage and support the External Engagement activities of the University, and it’s 130,000 Supporters and Graduates.”

My eTapestry

Erin McCabe, the National Community Engagement Manager for Australian Cervical Cancer Foundation  on why her eTapestry journal keeps her connected and in control.

A One-Stop-Shop for Fundraising

“Raiser’s Edge has changed how we integrate all the online donations and store all our supporters information in one area.”

beyondblue integrated Raiser’s Edge® & NetCommunity™ and tripled their fundraising and now manage 10 times the number of supporters in their database.

Leveraging Benchmarking Results to Ensure Fundraising Success

“It’s been helpful to pinpoint some areas where we need to improve …. & refine our strategy year on year.”

Through the collaboration and information sharing from donorCentrics, Make-A-Wish Australia were able to benchmark alongside other local not for profits & further evolve their fundraising program.

Building Brighter Futures Through eTapestry

Fighting Chance started with the vision to enrich the lives of young adults with disability. By partnering with eTapestry™, they’ve seen a fundraising growth of 25% and been able to streamline processes for their growing organisation.

“We’ve definitely seen growth, but to be able to target people closely helps with success.”

Fundraising Success through Innovation

For over five years, Peter Mac’s fundraising arm, the Peter MacCallum Cancer Foundation, has made a name for itself as a fundraising innovator.

“What we’ve done well is our consistent application of the ‘moves management’ fundraising theory, which is a tool to aid the process of donor targeting and development.”

What Can You Do With $10K?

Sylvanvale Foundation was the winner of last year’s bbcon 10K challenge. Hear from Jake Lyandon, Digital Marketing Specialist and Cathy Quinn, Sylvanvale’s Executive General Manager on the impact winning the challenge has left on their organisation and the people it supports.

Breaking into the Digital Era


The Royal Adelaide Hospital (RAH) Research Fund overhauled their brand, launching a new image, logo and website to maximise their online fundraising capability. Using Blackbaud’s Online Express as their marketing tool into the new digital era.

Revolutionising Funding & Outcomes

When things “just weren’t working” for Cystic Fibrosis Western Australia they found a solution that would help contribute to their social issue.

To match the government’s outcome measurement & manage their own caseloads they introduced Apricot into their organisation.

Aid to the Church in Need and OLX


Aid to the Church in Need, Australia is a unique Catholic charity under the guidance of the Vatican. Read their story on how Blackbaud’s Online Express (OLX) impacted their online fundraising campaigns.