One System, One Place, One Purpose.

About Apricot

Apricot is an extremely secure and flexible not for profit software solution that offers case management, client, donor
and volunteer tracking as well as outcomes management.

An all-in-one solution, providing your Outcomes Achievement™
to increase community impact and funding.


One system manages whatever information you and your staff, clients, shelters, and funders need.

  • Capture information from initial applications and initiatives to progress reporting and outcomes, so nothing falls through the cracks.
  • Eliminate duplication of effort and deliver reports with push-button efficiency.
  • Better manage virtually anything – individual and household profiles, cases, programs, services, volunteers and more.


One place puts records, assessments, updates, reports, and actions at everyone’s fingertips.

  • Securely access and use information anywhere via multiple browsers, in multiple languages, and with a tablet or smart phone.
  • Automate and streamline the way teams share information, serve clients and determine outcomes.
  • Enable clients, victims, volunteers, shelters, and funders to securely access and submit information via the web.


One purpose, uniting people, programs, and outcomes to drive an ever-bigger difference.

  • Differentiate your organisation, inform your community and tell your story with hard-hitting facts that help you win funding and better inform donors.
  • Refine your funding initiatives and plan new ones with evidence-based discipline.
  • Run more consistently and efficiently to replicate and expand impacts, even as resources change.


Track What Matters
Centralised intake and multi-shelter tracking capabilities
Relationship, family, incident and record linking/tracking
Audit trail & record restoration functionality
Customisable data form fields and layout
Drag & drop custom form build tool
Domestic violence form template library
Over 75+ data input fields
Required data field completion
Record & data duplication checks
Assessment, treatment plan, and survey tracking
Batch data entry and roster registration tools
Staff and volunteer tracking
Collaborate with Ease
Role-based form, record, and data permissions
Easy data collection with electronic document signing
FERPA, Safe Harbor and UK Protection Act compliant
Fully secure cloud-based solution
Automated workflow emailing capabilities
Personalised & customisable dashboard views
Customisable, easy-to-read graphic bulletins
Easy to follow data import tool
Quick-click data export tool
Share documents, files and images with direct attachment to records
Prove Every Impact
Built-in state and national reports
Real-time progress reporting
Side-by-side data comparison and graphing
View trends, correlations, goals with visual indicators
Geolocation, mapping tools for service and shelter heat-mapping
Performance targeting for outcome / goal monitoring
Easy-to-use outcomes writing and tracking interface
Drag and drop report data types, fields, categories
Qualitative & quantitative data analysis capabilities
Multiple chart types and graphs
HUD-related reporting forms

View Our Thought Leadership

CASE STUDY: Victims of Crime Assistance League (VOCAL) + Apricot

See how Apricot provided a tailored solution delivering operational efficiency anywhere & anytime for VOCAL, a NSW based charity organisation that provides emotional and practical support to victims of crime and their families.

CASE STUDY: Cystic Fibrosis WA + Apricot


Cystic Fibrosis Western Australia (CFWA) have grown from their humble beginnings of a parent-found self-help group, to a $2.2 million charity, dedicated to enhancing the lives of people living with Cystic Fibrosis. Read about their story here.



The go to resource for not for profits looking to advance their mission through fundraising, marketing, social media, management, technology and more. Self-identified geeks in their individual areas of expertise, local and international bloggers are here to propel your cause to new heights.

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Contact Us

Privacy Policy. We respect your privacy and will never sell or disclose your information to third parties. This information is being collected by Blackbaud for marketing purposes. If you’re having trouble with this form call +61 2 8918 1200 or email events@blackbaud.com.au.